What is your cancellation policy?
In the event of a booking being cancelled by the Hirer, a cancellation fee will be made as follows: Cancellation …
FAQs
How early can I, or my guests, arrive for the meeting?
You are welcome to wait in the reception area for up to 30 minutes before your booking starts. You may be able to access the meeting room earlier than your booking time. Please let our team know in your booking.
What happens if my meeting overruns, or I need the space for longer?
If there are no other bookings after yours, you can use the event space for as long as you want. Please let us know in advance if you need the space for longer and when you need the space until. We will update the checkout time and cost.
Do you offer drinks or catering?
Please let us know in your booking about your catering requirements. Our menus are designed to suit a variety of tastes, diets, and budgets; providing quality and value for money.
Will someone be there to greet my guest?
Yes, our friendly team will be on-site to support you, prepare your room, and be on-hand to ensure everything runs smoothly on the day. At Hope Street Xchange, we have a friendly and experienced Reception Team to greet your guests and direct them to the event space.
